Nexigen Digital has acquired SequelWP
Nexigen Digital has acquired the customers and assets of SequelWP.
Nexigen Digital is Australia’s largest privately owned digital service provider and is home to market-leading brands including VentraIP, Synergy Wholesale and Intaserve. The company employs more than 90 local staff who provide 24/7 customer service and technical support to more than 350,000 Australian customers.
With this acquisition, SequelWP customers will be transferred to either VentraIP or Intaserve, the retail and corporate arms of Nexigen Digital.
We are pleased to welcome SequelWP’s customers to the family. With so much competition from international companies, it is always an achievement for us to keep everything local and provide a range of new products and services that will help them continue to grow their business online.
Regards,
Cheyne JonstoneCo-founder & Co-CEO
Angelo GiuffridaCo-founder & Co-CEO
Common questions you might have
Nexigen Digital announced the acquisition of SequelWP, an Australian provider of web hosting, and domain names.
As part of the acquisition, SequelWP customers will be transitioned to Nexigen Digital’s retail arm, VentraIP, while selected customers will be directed to Intaserve, who have already been contacted.
For the time being, everything will remain the same, and you can continue to log into your SequelWP account to manage your services. Over the next few weeks, both the VentraIP and Intaserve teams will work with you to transition you to their own infrastructure in Australia.
This transition will also see that SequelWP customers, once moved, will be receiving 24/7 local support.
For the time being, everything will remain the same, and you will be billed as usual via your SequelWP account.
All SequelWP customers will receive further correspondence from our team once services have been moved to VentraIP or Intaserve, at which point billing will be handled within their respective systems.
Until further notice, all SequelWP services will continue to be managed within your SequelWP account.
All active SequelWP customers will soon have a VentraIP or Intaserve account created for them based on the details stored within the SequelWP billing portal.
You will receive further information at a later date from the VentraIP or Intaserve team regarding the migration from SequelWP to our own hardware.
If we need to conduct a physical migration of services before being moved, you will be notified by email with the details you need.
All SequelWP customers are encouraged to continue using the SequelWP support system located at the bottom right of this page.
For Intaserve enquiries, please contact – support@intaserve.au
For VentraIP enquiries, please contact – customercare@ventraip.com.au